1 Our holidays really are better. Llama Travel customers who travelled in 2019, the last full year of travel, rated their holidays 93 out of 100. And we used the time when travel wasn't possible to make our holidays even better. We are delighted that the feedback from customers travelling so far in 2022 shows they agree! 2 We look after you, no matter what. We have always looked after our customers when the unexpected happens. When covid travel restrictions were put in place in 2020, we got all our customers who were overseas back home quickly and without hassle. And we offered all customers whose holidays could not go ahead due to the pandemic a full refund. The feedback from these customers has been just as good as from those who have travelled with us previously, and our efforts in refunding customers were recognised by Which? Travel and The Guardian. 3 Your money is protected. Llama Travel holidays are ATOL protected by the Civil Aviation Authority. Llama Travel has a strong financial position with substantial reserves and no debt. This has meant that we have been able to provide refunds promptly, even, for example, when we haven't received money back from airlines. 4 Our prices really are lower - guaranteed. Because of the way we work, our costs are lower and so are our prices. We check our prices regularly to make sure they are the best. If, when you book, you find the holiday you want available at a better price elsewhere, let us know. As long as the holidays are genuinely comparable, we will reduce our price to beat the other one. 5 Our holidays give you more time. Llama Travel itineraries include more time at each destination than other operators. You have more time to acclimatise and more time to explore. The difference is we don’t charge you more. 6 Speak to someone who’s been there. We have travelled to all our destinations, so wherever you want to go, you can speak to someone who has up-to-date knowledge of the place. 7 Choose exactly the holiday you want. We have well over a hundred itineraries to destinations in Latin America, Africa, Europe and the Middle East. You can also amend these to visit the areas you want to see. Just let us know your requirements.